Tim’s Blog

Debbie and I recently took a trip to Las Vegas for a little R&R. The weather was not as nice as we had hoped. Kind of windy and partly sunny. But all in all it was a fun trip.

While we were there we went to the Starbucks in the hotel we stayed at. Generally you expect all Starbucks to be similar in offerings and customer service. Maybe being from the birthplace of Starbucks we get spoiled.

But our experience with the Starbucks at the Treasure Island was less than what we have come to expect. I don’t know if it is due to language issues, or if not having many of the same customers return regularly (I’m guessing they don’t see many people more than once or twice), but the service was not friendly and the person stocking in front of the counter appeared unaware that she was blocking customers from getting to their completed drinks. This is a franchised Starbucks so maybe expectations need to be lower.

The next day we went to a Starbucks in the Fashion Mall, the big mall on the strip. This was a corporate store and they were friendlier, but still seemed to take a long time for the number of customers there.

So I have to say I appreciate the quality and customer service at our regular Starbuks, at 26th and Proctor, and in the Westgate South shopping center. I can highly recommend both of these.